Friday, September 17, 2021

Solar Panel Complaints: Unreturned Calls, Canceled Appointments

(Click on the above image for Susan Hogan's News4 report)
  • With temperatures soaring above 90 degrees for a good part of the summer, you’d think solar panel customers would be thrilled -- a hot, blazing sun usually means money in their pockets. But the News4 I-Team has received a lot of complaints from frustrated customers who say going green has put them in the red.
  • "Folks get excited about solar,” said Ramsden of Solar United Neighbors, a nonprofit to help homeowners go solar. “It’s a wonderful technology, saves people money and sometimes they just take a step too quickly rather than taking some time.”