(Click on the image for the NBC report)
"It starts when your computer suddenly freezes and a pop-up warns you of a problem. Next, a "technician" offers to fix it, if you allow him to gain access to your computer. Here's how to spot the scammers."[If you actually need tech support, go to someone you trust because allowing access to your computer potentially opens up all the personal information stored on it. See the report on Windows 10's Quick Assist here.]